Xerox Service Centre

XEROX Strengthens the value of Service through the following:

Brand Name:

With a world wide reputation and global recognition for being the latest office solution provider, customers can place their trust in XEROX as their business office solutions partner.

Qualified and Well Equipped Service Engineers:

  • Highly trained Engineers through XEROX official training center.
  • Equipped with PWS and latest software updates.
  • Access to Global Services Network for online technical support.

Second Level Support

  • Occasionally, our highly trained XEROX Service Engineers need additional technical support.
  • Xerox is well prepared for assisting the Service Engineers at the regional support.

Call Center:

A dedicated 3 lines: 44502664/ 44502665 / 44502681, enables our valued customers to place call easily and quickly.

Alternatively dedicated e-mail address :helpdesk@xerox.darwish-trading.com

for call can be placed ensuring you are always accessible for Service.

RCA: [Remote Call Assist]

Applying RCA to reduce the down time of the machine and increase the Engineer Productivity, with dedicated personnel to arrange quick fix solution.

Parts Logistics:

Van Kit:

Our Service Engineers carry with them a parts inventory that immediately fulfills most of the service related faults.

Warehouse:

We maintain good stock levels for all products to ensure total support of the various equipment's invested by you.

Copyright @ Darwish Trading Co. WLL
2019ҹak